In 2019, the county had experienced a number of structural changes. Our division had a new supervisor, manager, and department head, and had recently changed departments from Administrative Services to the County Executive Office. Additionally, we had redesigned the print shop, launched a new ordering site, and rebranded ourselves from Central Services to Document Solutions. It was time to make a big splash and redefine perceptions. 
Working with my team, we pulled together key metrics from the prior year and designed a beautiful eight-page booklet. What better way to tell the print shop's story than to showcase the quality of our work? The booklet was delivered to managers and department directors throughout the organization. 
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